Garden Route Casino South Africa

Gaming on the Floor

Our slot machines are available in various denominations, from penny slots to high-limit games, with progressive jackpots for larger wins. Modern slot machines use random number generators and may offer a range of interactive features. Denominations suit different pockets, from penny machines to high-limit games.

As for table games: you’ll find multiple Blackjack variants, both American and European versions of Roulette, and Poker options including Texas Hold’em and Caribbean Stud. Specialty tables appear now and then, responding to player interest.

The Salon Privé offers private gaming for VIP guests seeking higher stakes and personalized service, requiring advance arrangement for entry. Our staff look after VIP guests here with extra attention. This room is designed for those seeking an elevated experience.

We’ve organized our casino floor into themed zones, making it easy to find your favorite game or check current minimums and jackpots on clear signage. Staff are always nearby if you need help with payouts or if a question pops up during play.

Tsogo Rewards Loyalty

Our Tsogo Sun Rewards program is central to how we thank regular guests. The card keeps track of your play everywhere in the Tsogo Sun Hotel Network. Points accrue whether you’re on slots or at the tables, and your status grows with activity, from Bronze up through Silver, Gold, and then Platinum.

Getting started takes a valid South African ID and a quick form at the rewards desk. The card is issued right away. Slot players simply insert it; for table games, present it to your dealer. Points update automatically once thresholds are crossed, unlocking a new tier with better benefits such as faster rewards, complimentary meal credits, early event invitations, VIP privileges, and quicker withdrawals.

Points can be redeemed through the Tsogo Sun Rewards program. The better your tier, the more your points count. There are check-in kiosks for balances near our entrance.

Food and Live Events

We run several restaurants on-site. Our main dining room provides buffet-style eating with fresh themes every few days. The steakhouse specializes in quality cuts and good wine, and if you want something simpler, the sports bar and café serve light dishes and have screens for the big games.

Drinks are never far; active players are regularly served complimentary beverages on the gaming floor, and the bar in the casino stocks local craft beers and house cocktails. At busier times, our servers aim to keep glasses filled.

Fridays and Saturdays regularly feature live entertainment including music, comedy shows, and DJ sets on the stage. Tickets come via our box office, with the schedule changing each month.

We also have rooms for private bookings, including weddings, business events, or special family gatherings, equipped with AV technology and adjustable layouts. Our catering staff works closely with the restaurants for seamless service.

Hotel and Spa Accommodation

Our hotel is part of the same complex as the casino, offering direct access indoors, and forms part of the Tsogo Sun Hotel Network. The hotel comprises 42 rooms, with choices ranging from standard doubles to family apartments and executive suites. Every room includes air conditioning, satellite TV, free Wi-Fi, and, in some rooms, a balcony with sea or golf course views. Guests also enjoy complimentary breakfast and access to the pool.

Check-in at the hotel lobby is separate from the casino. Guests receive key cards for their rooms and for activating the lifts. Housekeeping is available daily, and turndown can be arranged if needed.

The Hotel Spa is located nearby, with a separate entrance. There are relaxation lounges, hydrotherapy pools, and a full menu: massages, facials, wraps, beauty services. Guests can book at the spa desk or through concierge. Several treatment packages combine services for a better rate.

Being at Pinnacle Point, we’re a short stroll to beaches or the famous golf courses. Our staff can set up transfers, arrange tee times, or help sort out rentals for outdoor activities around Mossel Bay.

Cashiering, Payment, and Payouts

Our cashier windows process chip purchases, redeem gaming tickets, and handle South African Rand cash, local debit, or credit card payments. ATMs are available near the cashier for quick cash withdrawals - banking fees apply as standard.

Slots pay out according to the casino’s payout system, which shows your winnings and a code. Take these to cashier windows or to dedicated kiosks for redemption. Keep in mind, tickets remain valid according to the casino’s policy from issue.

For larger winnings, especially jackpots, you may be asked for ID and to complete paperwork as required by regulations. High-value payouts are processed according to the casino’s payout procedures.

Please note that we do not provide on-site currency exchange, so guests from abroad should handle conversions before visiting. Credit card cash advances incur fees set by the card issuer, not by us.

Contacts and Opening Hours

Call us on +27 44 606 7777 for bookings or queries about the casino, hotel, or events. The main reception manages calls during operating hours, with voicemail available for convenience.

We’re open every day with extended hours into the early hours of the morning. On public holidays and quieter weekdays, there may be fewer tables open, but the gaming continues.

Our physical address: 1 Pinnacle Point Road, Mossel Bay, 6500. Parking space is substantial, with valet available when we’re busier. Shuttle transport is in operation for close hotels and the town center.

Security staff watch over the parking lot, and when asked, may accompany you to your car or shuttle.

Quick Tip: For any questions about membership benefits, payments, or reservations, staff at dedicated desks are available at all times to assist guests and ensure a smooth stay.

The Region and Travel

The Garden Route district covers a long scenic stretch, well-known across South Africa as a vacation draw. Mossel Bay is at its heart, and beaches, wildlife, and historical attractions bring in a steady stream of visitors. We’ve found our guest mix changes with the season - from mid-December through February, the casino is noticeably livelier.

George Airport is the main air hub for travelers from Cape Town or Johannesburg, while the N2 makes self-drive northern routes easy. Golf, natural reserves, and coastline fill out the local attractions, right within reach.